News
Scammers use pressure, trust and familiar situations
Scammers are using increasingly convincing tactics to steal money and personal information from Australians, often creating situations that appear familiar, urgent or trustworthy.
Seafood country of origin labelling laws now in place
New seafood country of origin labelling laws are now in effect, giving consumers clearer information about where the seafood they order comes from.
Stay safe as the temperature drops this winter
As the cooler weather sets in, many of us turn to heaters, electric blankets, hot water bottles and other warming products to stay cozy. These items can bring comfort during winter, but they also come with risks if not used correctly.
Robot My Life operator in liquidation
Consumers who purchased products or services through Robot My Life should be aware that the company operating the business licence has entered liquidation and is no longer trading.
A fair deal beats a raw deal, every time
The Australian Consumer Law has your back to make sure you’re protected when making purchases from a business. This means: no misleading claims, no unfair contracts, and tight rules around sales approaches.
New seafood labelling rules coming for hospitality businesses
From 1 July 2026, hospitality businesses across Australia must clearly tell customers where the seafood they serve comes from.
Let’s aim for more happily-ever-afters, fewer scams, in 2026
Ahead of Valentine’s Day, consumer protection agencies across the country are warning that romance scams are back with a vengeance.
Buying a used car? Don’t get caught out
Buying a second-hand vehicle can be a smart way to save money, but only if you know what to look for.
Consumer rights refresher for the busy shopping season
Here's what you need to know to shop smart and safe this season.
Tips to keep your family safe these summer holidays
The weather is heating up which means we’re outside more often with our families. Make sure the products your family uses help you have a safe summer. Everyday summer products can be unsafe if they are incorrectly used or if children are not supervised.