News
Robot My Life operator in liquidation
Consumers who purchased products or services through Robot My Life should be aware that the company operating the business licence has entered liquidation and is no longer trading.
A fair deal beats a raw deal, every time
The Australian Consumer Law has your back to make sure you’re protected when making purchases from a business. This means: no misleading claims, no unfair contracts, and tight rules around sales approaches.
New seafood labelling rules coming for hospitality businesses
From 1 July 2026, hospitality businesses across Australia must clearly tell customers where the seafood they serve comes from.
Let’s aim for more happily-ever-afters, fewer scams, in 2026
Ahead of Valentine’s Day, consumer protection agencies across the country are warning that romance scams are back with a vengeance.
Buying a used car? Don’t get caught out
Buying a second-hand vehicle can be a smart way to save money, but only if you know what to look for.
Consumer rights refresher for the busy shopping season
Here's what you need to know to shop smart and safe this season.
Tips to keep your family safe these summer holidays
The weather is heating up which means we’re outside more often with our families. Make sure the products your family uses help you have a safe summer. Everyday summer products can be unsafe if they are incorrectly used or if children are not supervised.
Halloween should be fun, not frightful
Halloween is all about spooky costumes, glowing pumpkins, and lollies. Make this year’s celebration memorable for all the right reasons by following our Halloween safety tips!
Scams Awareness Week 2025 - staying one step ahead
Scam losses rise in 2025 despite fewer reports. Scams are continuing to hit hard across Australia, with nearly $119 million in losses reported in the first four months of 2025. The figures, drawn from Scamwatch data, reveal a troubling trend: while the number of scam reports fell by almost a quarter (72,230 reports, down 24%), the total money lost rose by 28% compared to the same time last year.
ACCC guidance for buying or selling second-hand products online
If you buy or sell second-hand products online, the Australian Competition and Consumer Commission (ACCC) has published guidance to help sellers and buyers understand their rights and responsibilities on the ACCC Product Safety website.