Aboriginal Consumer Advice

The Consumer Affairs multimedia 'Aboriginal Consumer Justice Campaign' aims to educate Aboriginal consumers about their consumer rights and responsibilities.

It's Ok to Walk Away

A new campaign that aims to empower Aboriginal people to walk away from door knocking traders, hang up the phone on nuisance callers and generally say “no” to pushy salespeople has been developed by the National Indigenous Consumer Strategy (NICS).

The “It’s Ok to Walk Away” campaign was launched in the Northern Territory by Minister Natasha Fyles on 8 December 2016. The campaign has been developed to help protect Aboriginal consumers from unscrupulous traders who are cold calling people at home and approaching people in public areas like car parks and shopping centres.

NT Consumer Affairs in conjunction with the Arnhem Land Progress Aboriginal Corporation have joined forces to help protect Aboriginal Territorians by developing a series of short videos in English and Yolngu Matha as part of this campaign. The video “Do Not Knock” was developed especially for this campaign with the English version available here and the Yolngu Matha version available here.

To help keep nuisance salespeople from your door, NT Consumer Affairs is encouraging people to put a “Do Not Knock” sticker on their front and back doors. If someone knocks on your door and you have your “Do Not Knock” sticker up and the salesperson does not leave when you tell them to, they are breaking the law.

A postcard with information reminding people not to sign anything they don’t understand and to be careful of not falling for free gifts is available. A poster to make people aware of this campaign is also available.

A copy of the sticker/sign, postcard and poster can be downloaded from here:

More educational Aboriginal consumer videos can be found on our YouTube channel – NT Consumer Affairs.

Last Updated:
17 Nov 2020

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