How can you get Mum the perfect gift?
Mother’s Day is almost here, and getting the perfect gift can be hard. To minimise the stress of sorting out the best buy, review our shopping tips:
1. Read the fine print
Can it be boring? Yes.
Should you do it anyway? Absolutely.
Whether making a purchase online or in a store, it’s necessary to review the terms and conditions before you agree to buy.
Even if you’re certain your mum will love the gift, it’s better to be safe than sorry and check if a return or exchange is available. Also check the maximum time frame offered by the retailer for a ‘change-of-mind’ return or exchange.
As a consumer, most products and services you buy have consumer guarantees. If a guarantee isn’t met, you may be entitled to a refund, repair or having the goods replaced, depending on the nature of the problem.
For more information about consumer guarantees, go to the ACCC website.
2. Lock it down
You’ve found the perfect gift from a website which popped up from your search engine. You’ve never heard of it, but the products look nice, and the website looks professional.
Do you trust it?
First, you need to find a padlock. Look for the symbol next to the address in the search bar.
There should also be the letters “https” in front of the website address. If neither’s there, the website is likely illegitimate.
Made a purchase? Always take screenshots!
Your receipt and screenshots will help keep a record of the purchase and its details.
See more tips for shopping safely online, on the ACCC website.
3. Do your research
Sound familiar? If this takes you back to your mum helping you with your homework, there’s good reason. A little research can help you avoid making a bad purchase from a bad seller.
Look into things like:
- which store has the best price
- customer reviews from an independent source
- extra charges (delivery, cancellation, surcharges etc.)
Research doesn't just apply to physical gifts, if you're taking mum out for a meal remember there could be a surcharge.
Whether an activity or a gift, don't leave it until the last minute!
4. More of a card person?
If your mum is ‘choosey’ or particular about things, gift cards can be a good way to go.
But just like with physical gifts, terms and conditions can vary. So, remember to check before you buy a gift card.
The only time you’re charged should be when purchasing the card at the checkout.
Post-purchase fees or administration charges such as activation, account-keeping and balance enquiry fees are not permitted by consumer law.
A three-year expiry period is the legally required minimum for most gift cards sold in Australia, and the expiry date should be displayed on the card. It’s a good idea to place a reminder of the expiry date in a phone or calendar, so mum doesn’t miss out.
Read more advice about gift cards, on the ACCC website.