Owed your rental security deposit?
Landlords and agents are required to pay any unclaimed security deposits into the Tenancy Trust Account administered by Consumer Affairs if the tenant or landlord entitled to the money cannot be located within six months of the end of the lease. As part of this process, landlords and agents provide Consumer Affairs with the following information: your name, the address of the tenancy and the amount of security deposit owed.
If you want to see if your name appears on the Tenancy Trust Account database, email your full name and the address of the tenancy to consumer@nt.gov.au. We will let you know if you need to formally submit a claim.
To make a claim you will need to lodge an application (Form 1, Initiating Application) with the Northern Territory Civil and Administrative Tribunal (NTCAT). The application form can be found on the NTCAT website at Forms I NTCAT. For more information on how to make a claim, refer to the Unclaimed Security Deposits Fact Sheet PDF (196.9 KB)
For further information or advice, contact Consumer Affairs on 1800 019 319 or email consumer@nt.gov.au