Have you been scammed?
Most scams need you to do something before they can work.
- ask you to send them money based on promises that turn out to be false;
- ask you to provide your personal information and bank details.
Some are easy to spot while others are so sneaky you may not know they are scams.
Remember - If it sounds too good to be true, it probably is!
Where to report if you think you have been scammed
|Type of incident||Agency|
|Banking||Your bank or financial institution|
|Cybercrime||Australian Cyber Security Centre (ACSC)|
|Financial and investment scams||Australian Securities and Investments Commission|
|Fraud and theft||
Your local police - call 131 444|
In the Northern Territory call your local police station
|Spam||Australian Communications and Media Authority|
|Tax related scams||Australian Taxation Office|
Romance scams are one of the most under reported scams but unfortunately has the highest amount of financial loss to victims. In 2016, $24.3 million was lost to romance scammers with over $10 million lost in February alone.
If you do decide to use an online dating site, it pays to be vigilant to ensure that you do not fall prey to a scammer. They will charm you into thinking that you are the perfect match and will take weeks, months and sometimes years to earn your trust. Protect yourself by being very careful about the personal information you give, keep the topics generic and be very wary if they start asking for money or make excuses not to meet.
Our Romance Scams fact sheet has more information and tips.
Australian Cyber Security Centre (ACSC)
The Australian Cyber Security Centre (ACSC) is part of the Australian Government’s Australian Signals Directorate. It is a national online system that allows the public to securely report instances of cybercrime. Their website provides a raft of information on cybercrime and cyber security including what it is and what you can do to protect yourself and your business. Check out their website here.
IDCARE, is a national identity and cyber support service, who can provide counselling support from specialist counsellors and information on additional responses that may be unique to your own situation for those that may have had their personal information stolen.
If you would like to access these services please call 1300 432 273 or visit their webpage here.
- Protect YOURSELF
- Protect your MONEY
- Protect your PHONE
- Protect your COMPUTER
- Protect your IDENTITY
- SCAMS poster
- Factsheet - Public Wi-Fi
- Factsheet - Passwords & two-factor authentication
- Factsheet - Phishing
- Factsheet - Software Updates
The Little Black Book of Scams
The Little Black Book of Scams is published by the Australian Competition and Consumer Commission (ACCC) and highlights a variety of popular scams that regularly target Australian consumers and small business in areas such as:
- fake lotteries
- internet shopping
- mobile phones
- online banking
- investment opportunities.
It also offers:
- consumers tips on how to protect themselves from scams
- what they can do to minimise damage if they do get scammed
- how they can report a scam.
There are two versions of the book:
Other Useful Websites on Scams
- Stay Smart Online
- Protect Your Financial Identity
- Australian Securities & Investment Commission (ASIC)
- ASIC MoneySmart
- Scamnet WA
- List of Scams NSW
REPORT ANY SCAMS TO CONSUMER AFFAIRS
Phone: 1800 019 319 Email: email@example.com