Have you been scammed?

Most scams need you to do something before they can work.

Scammers may:

  • ask you to send them money based on promises that turn out to be false;
  • ask you to provide your personal information and bank details.

Some are easy to spot while others are so sneaky you may not know they are scams.


Remember - If it sounds too good to be true, it probably is!

Where to report if you think you have been scammed

Type of incidentAgency
Banking Your bank or financial institution
Cybercrime Australian Cyber Security Centre (ACSC)
Financial and investment scams Australian Securities and Investments Commission
Fraud and theft Your local police - call 131 444
In the Northern Territory call your local police station
Spam Australian Communications and Media Authority
Tax related scamsAustralian Taxation Office

Romance Scams

Romance scams are one of the most under reported scams but unfortunately has the highest amount of financial loss to victims.  In 2016, $24.3 million was lost to romance scammers with over $10 million lost in February alone.

If you do decide to use an online dating site, it pays to be vigilant to ensure that you do not fall prey to a scammer.  They will charm you into thinking that you are the perfect match and will take weeks, months and sometimes years to earn your trust.  Protect yourself by being very careful about the personal information you give, keep the topics generic and be very wary if they start asking for money or make excuses not to meet.

Our Romance Scams PDF (406.2 KB) fact sheet has more information and tips.

Australian Cyber Security Centre (ACSC)

The Australian Cyber Security Centre (ACSC) is part of the Australian Government’s Australian Signals Directorate. It is a national online system that allows the public to securely report instances of cybercrime.  Their website provides a raft of information on cybercrime and cyber security including what it is and what you can do to protect yourself and your business. Check out their website here.


IDCARE, is a national identity and cyber support service, who can provide counselling support from specialist counsellors and information on additional responses that may be unique to your own situation for those that may have had their personal information stolen.

If you would like to access these services please call 1300 432 273 or visit their webpage here.


The Little Black Book of Scams

The Little Black Book of Scams is published by the Australian Competition and Consumer Commission (ACCC) and highlights a variety of popular scams that regularly target Australian consumers and small business in areas such as:

  • fake lotteries
  • internet shopping
  • mobile phones
  • online banking
  • employment
  • investment opportunities.

It also offers:

  • consumers tips on how to protect themselves from scams
  • what they can do to minimise damage if they do get scammed
  • how they can report a scam.

There are two versions of the book:

  1. The pocket-sized version that highlights the top ten scams - pdf PDF (1.3 MB)
  2. A more comprehensive version - pdf PDF (1.3 MB)

Other Useful Websites on Scams

Last Updated:
30 Jan 2020

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