Contact us

Consumer Affairs provides a wide range of services to both consumers and traders.

Consumer Affairs Contacts

Telephone: (08) 8999 1999 or 1800 019 319
Fax: (08) 8935 7738
SMS : 040 111 6801

Consumer Affairs - Darwin
1st Floor, The Met Building, 13 Scaturchio St, Casuarina NT 0810
PO Box 40946, CASUARINA NT 0811

Consumer Affairs - Alice Springs
Ground floor, Green Well Building, 50 Bath Street, Alice Springs NT 0870
PO Box 1745, ALICE SPRINGS NT 0871

If you are deaf, or have a hearing or speech impairment, contact us through the National Relay Service.

Complaints and Feedback

NT Consumer Affairs is committed to providing the best possible service and advice to its clients. Sometimes our service may not be what you expected or you are unhappy with the process or simply want to provide feedback. If this is the case, you can contact us.

For more information on our complaints and feedback process, please refer to the following factsheet:

Complaints and Feedback - Tell Us What You Think - pdf PDF (283.9 KB) | word DOCX (436.7 KB)