News

Keep safe this winter

The winter months are a time for keeping warm, which means using products like heaters, wheat/heat packs, hot water bottles and electric blankets or sitting near a cosy fire. Safety risks are associated with many winter products; they could pose a fire hazard to your home if not careful. Winter is also a time to be aware of mould in your home, as well as the safety of children's clothing, which can be flammable.

Think twice, don't pay the price: Stay alert, stay safe from scams!

Scams cost Australians billions of dollars each year and cause serious emotional harm to victims and their families.

Feedback requested for mandatory country of origin labelling (CoOL) for seafood sold in hospitality settings

The Australian Government is introducing mandatory country of origin labelling (CoOL) for seafood sold in hospitality settings. This will help consumers identify where seafood sold in restaurants and takeaway outlets originated from. Country or origin labelling is a common sight in our supermarkets and grocery stores, however hospitality venues are currently exempt.

Scammers give love a bad name: Learn how to spot romance scam warning signs this Valentine’s Day

Ahead of Valentine’s Day this year, consumer protection agencies across Australia are reminding people of the warning signs and common behaviours of romance and dating scammers, advising consumers not to be complacent.

Be Safe this Summer

We want you to have a safe, happy and healthy summer. Many summer products can be unsafe if they are left unattended or are not used properly.

Tis the season to follow our Christmas shopping tips

With the peak shopping season in full swing, it’s easy to get caught up in the shopping and sales flurry. Before you click add to cart, follow our tips to ensure your shopping experience is merry and bright.

Scam Week 2022

Scams Awareness Week 2022 takes place 7-11 November.

Protect yourself from data breaches

Hackers are targeting large Australian businesses and successfully accessing large sets of personal data belonging to millions of Australians.

New ticket reselling information standard

The Australian Government has introduced a new event ticket reselling standard from 1 October 2022, which will help consumers make informed decisions when purchasing event tickets.

Tricks and treats to ensure a safe and spook-tacular Halloween

Halloween has become increasingly popular in Australia with many people using the occasion to dress up, decorate their house, and go trick or treating.