News

Scams Awareness Week 2025 - staying one step ahead

Scam losses rise in 2025 despite fewer reports. Scams are continuing to hit hard across Australia, with nearly $119 million in losses reported in the first four months of 2025. The figures, drawn from Scamwatch data, reveal a troubling trend: while the number of scam reports fell by almost a quarter (72,230 reports, down 24%), the total money lost rose by 28% compared to the same time last year.

ACCC guidance for buying or selling second-hand products online

If you buy or sell second-hand products online, the Australian Competition and Consumer Commission (ACCC) has published guidance to help sellers and buyers understand their rights and responsibilities on the ACCC Product Safety website.

Keep your family safe during the cooler weather

As winter approaches and the weather gets cooler, we start to bring out products like heaters, heat packs, hot water bottles and electric blankets to keep us warm. Avoid safety risks when using these products by following our important safety tips to keep you and your family safe this winter.

Recognise dark patterns - shop safely and stay in control

We’re all looking for ways to shop smarter, and the last thing anyone needs are tricks that push us to spend more or hand over unnecessary personal data.

Dark patterns are tactics some businesses use to nudge, manipulate or trick you into spending more than you planned or sharing information you don’t need to provide. You’re most likely to come across these tactics when using digital channels like online platforms, shopping websites and apps.

Here, we’ll highlight some common dark patterns to help you recognise them when shopping online.

How can you get Mum the perfect gift?

Mother’s Day is almost here, and getting the perfect gift can be hard. To minimise the stress of sorting out the best buy, review our shopping tips:

Looking for love online? Protect yourself from scammers

Ahead of Valentine's Day, consumer protection agencies nationwide are advising people looking for love to recognise the signs of a romance or dating scam.

Statement from NT Consumer Affairs and NT WorkSafe

NT Consumer Affairs and NT WorkSafe issued a statement yesterday about a business selling photovoltaic (PV) equipment and its unlawful practices.

Be summer safe

We want you to have a safe, happy, and healthy summer. Everyday summer products can be unsafe if they are incorrectly used or if children are not supervised.

Our top five tips before rushing to the sales these holidays

As the end of year shopping period fast approaches, take a moment to follow our tips for a smooth shopping experience.