For consumers

Know your rights. Make informed choices. Shop with confidence.

Whether you're shopping online, buying a car, hiring a tradesperson or renting a home, knowing your consumer rights can help you make informed decisions and avoid problems.

Northern Territory Consumer Affairs provides free information and advice to help you understand your rights and responsibilities under Australian Consumer Law and other consumer protection legislation.

Explore the topics in the menu on the right for practical information about buying goods and services, refunds and warranties, scams, renting and more.

Need some help?

If you can't find what you're looking for, or need advice about a consumer issue, our friendly team is here to help.

Call us on (08) 8999 1999 or 1800 019 319, or email consumer@nt.gov.au.