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For consumers

Whether you’re buying goods or services or renting a property you have protection under legislation that is administered by the Northern Territory Consumer Affairs.

The menu on the right contains an assortment of information that may assist you with your consumer rights and responsibilities.

If you need further advice or are unable to find the information you require please call our call centre staff on (08) 8999 1999 or 1800 019 319 or email us at: consumer@nt.gov.au.


Last Updated:
03 Jun 2026

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For consumers

  • 'Plain English' fact sheets
  • Aboriginal consumer advice
  • Australian consumer law
  • Caravan parks legislation
  • Complaints and disputes
  • Consumer conciliation request
  • Consumer rights
  • Contracts
  • Gift cards and vouchers for consumers
  • Toggle
    Motor vehicles
    • Buying a used car - pocket guide
  • Owed your rental security deposit?
  • Product safety
  • Pyramid selling
  • Residential building disputes
  • Renting in the NT
  • Toggle
    Scams
    • Buying or selling scams
    • Fake charity scams
    • False billing scams
    • Investment scams
    • Job and employment scams
    • Personal information theft scams
    • Romance scams
    • Threats and extortion scams
    • Unexpected winnings scams
  • Senior Territorians
  • Shopping for goods and services
  • Territorians with disability
  • Travel information
  • Travelling con men
  • Unsolicited trading (door-to-door and telemarketing)

Contact us

General enquiries

Telephone: 08 8999 1999 or 1800 019 319

SMS: 0401 116 801

Email: consumer@nt.gov.au

Darwin office address

1st Floor, The Met Building, 13 Scaturchio Street

Casuarina NT 0810

PO Box 40946, CASUARINA NT 0811

Alice Springs office address

Ground floor, Green Well Building

50 Bath Street, Alice Springs

PO Box 1745, ALICE SPRINGS NT 0871

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