Urgent Recall: LG Energy Solution Australia Pty Ltd (formerly LG Chem Ltd) - ESS Home Energy Storage Batteries
A range of ESS Home Energy Storage Batteries have been recalled.
The batteries were supplied nationally between 15 May 2017 and 30 December 2019 and were are installed as part of a residential energy solar system which allows owners to capture and store energy from solar panels.
Affected models include: RESU3.3, RESU6.5, RESU10, RESU13, RESU7H Type-R, RESU10H Type-C, RESU10H Type-R, RESU10H Type-R (Secondary), S/A Gen2 1P (EM048063P3S4) and S/A Gen2 2P (EM048126P3S7), as illustrated.
Why are the batteries being recalled?
If a battery overheats, it may catch on fire and cause injury or death and/or damage to property. Incidents have occurred and caused damage to property.
What should consumers do?
To find out if your battery is affected, visit https://www.lgessbattery.com/au and follow the instructions to check your battery's serial number.
If you own an affected battery, or are in doubt, immediately contact LG Energy Solution Australia on 1300 677 273 or email email@example.com to arrange an inspection. All affected batteries will be replaced for free.
For more information check the Australian Competition & Consumer Commission website for Product Safety Recalls