ACCC takes Viagogo to court
The ACCC has instituted proceedings against ticket reseller Viagogo.
It is alleged that they failed to disclose significant fees in the upfront ticket pricing, including a 27.6% booking and handling fee, between 1 May 2017 – 26 June 2017. It is also alleged that they misled consumers by making representations that tickets were likely to run out soon without disclosing that this was on their website only.
For more information see: https://www.accc.gov.au/media-release/accc-takes-ticket-reseller-viagogo-to-court.
NT Consumer Affairs Commissioner, Gary Clements, urges everyone to take care when booking online or purchasing tickets from resellers; make sure you read the fine print and ensure that you know what you are paying for.