BE SMART - BUY SMART

Australian consumer protection agencies have developed an illustrated publication to assist Indigenous Australians to be confident consumers.

The new Be Smart-Buy Smart booklet provides helpful tips and information for Indigenous consumers about their shopping rights and responsibilities under the Australian Consumer Law.

The Be Smart-Buy Smart booklet offers advice and assistance to help prevent unfair treatment when shopping. The booklet provides information through simple messages and illustrations, complimenting other services already offered individually by Northern Territory Consumer Affairs and other consumer protection agencies. The booklet covers topics such as shopping rights, credit and book up, refunds, guarantees and warranties, lay-by, contracts, scams, resolving issues and lodging a complaint.

The project is a joint consumer awareness initiative by all State and Territory consumer protection agencies in Australia, with support from the National Indigenous Consumer Strategy Reference Group.

Click here to get your copy of the Be Smart-Buy Smart booklet.